Operational Research
Grigorios Beligiannis - Undergraduate -
(A-)
Department of Business Administration of Food and Agricultural Enterprises, University of Patras
The course covers in depth the issue of decision making in business environment and the role of Operational Research. Extensive description and analysis of the theory and practice of dealing with decision-making problems in a business environment is performed.
Modeling and solving of linear programming problems (LP) is presented and analyzed.
The simplex method is described and presented in detail as well as many special cases of LP problems.
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The description of the content of the course is as follows:
Lesson 1: Network Analysis (Graph Theory)
Lesson 2: Applications of Network Analysis (Part 1), shortest path problem, minimum spanning tree problem
Lesson 3: Applications of Network Analysis (Part 2), minimum spanning tree problem, maximum flow problem
Lesson 4: Project Management
Lesson 5: Project management under uncertainty
Lesson 6: Project compression
Lesson 7: Introduction to Decision Theory - Decision trees
Lesson 8: Games with full and incomplete information
Lesson 9: Solving games with of two players
In the end, two lectures are performed in which the concepts analyzed during the semester are summarized and revision exercises are solved.
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Decision Theory
Grigorios Beligiannis - Undergraduate -
(A+)
Department of Business Administration of Food and Agricultural Enterprises, University of Patras
The main objective of the course is a detailed presentation of the theoretical and practical framework of the concept and content of decision theory and the importance they have for the modern business.
Also, the methodological decision documentation, schemes and algorithms appropriate to address real problems and situations on a business level by exploiting the technology offered by Information Technology.
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Introduction to Information Systems
Grigorios Beligiannis - Undergraduate -
(A+)
Department of Business Administration of Food and Agricultural Enterprises, University of Patras
The course covers all aspects of analysis, design and development of information systems. A detailed analysis and description of the factors that affect the process of development of information systems and the fundamentals of data modeling techniques and procedures is performed.
Many examples are discussed and many information systems analysis and design exercises are presented using well known modeling techniques.
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Quality Control
Evangelos Grigoroudis - undergraduate -
(A-)
School of Production Engineering and Management, Technical University of Crete
The course focuses on the tools and techniques of Statistical Quality Control and its main objective is to show how statistical methods are used in this area. This course examines the two main branches of Statistical Quality Control, i.e., sampling plans (Acceptance Sampling) and control charts (Statistical Process Control).
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Service quality and customer satisfaction measurement is one of the most important issues concerning business organizations of all types, which is justified by the customer orientation philosophy and the main principles of continuous improvement of modern enterprises.
The most important advantages of customer satisfaction measurement system are:
• Business organizations may examine whether the provided services fulfill customer expectations.
• Customer satisfaction provides an overall performance measure and a possible standard of excellence against competition for any business organization.
• The critical satisfaction dimensions that should be improved are identified, as well as the ways through which this improvement may be achieved.
• The personnel of the business organization is motivated to increase its productivity given that all improvement efforts, regarding the offered services, are evaluated by the customers themselves.
The main purpose of the course is to present the modern service quality measurement systems and analyze the opportunities they offer in a modern competitive environment.
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History and framework of operations research, Decision analysis under certainty and uncertainty, Graph theory, Project management, Inventory control, The EOQ model and extensions, Introduction to linear programming models.
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Decision Support System
NIKOLAOS MATSATSINIS - undergraduate -
(A-)
School of Production Engineering and Management, Technical University of Crete
Introduction to information systems and information technology , Information and Information Systems . Decision Analysis . Decision-making process. Decision making under risk and uncertainty. Multicriteria Decision Analysis .Group Decision . Decision Support Systems. Architectural Decision Support Systems . Systems Human-Computer Interaction . Database Management Systems . Modeling and Database Management.
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Financial Calculus
Michael Doumpos - undergraduate -
(A-)
School of Production Engineering and Management, Technical University of Crete
Introduction to financial market. Basic concepts of portfolio management. Portfolio optimization models. Bond valuation. Bond management, risk measures, and portfolio strategies. Introduction to financial derivatives. Options. Option valuation models. Hedging. Futures. Value at Ris
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Linear Programming
Michael Doumpos - undergraduate -
(A-)
School of Production Engineering and Management, Technical University of Crete
The framework of linear programming (LP), modeling examples. Graphical method. The simplex algorithm. Tableau implementation. Duality and dual simplex method. Sensitivity analysis. Parametric programming. Robustness. Integer LP. Special LP problems. Introduction to multiobjective LP. Case studies.
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