Hotel Management


The course aims at a better understanding of the characteristics and the typology of hotels, of the key principles of hotel management and of the impact of the hotel sector on the Greek economy.

Objectives

At the end of this course the student should be able to: 1. determine and analyze the operational and entrepreneurial characteristic of a hotel, 2. handle key aspects of business planning for a hotel, 3. assess the quality of hotel services.

Prerequisites

None

Syllabus

1. The concept and main characteristics of hotels 2. The hotel sector of Greece 3. Typology of hotel businesses 4. Departmental structure of hotels 5. Front Office 6. Housekeeping 7. Food & Beverage Department 8. Other departments 9. Hotel marketing 10. Human resource management at hotels 11. Hotel affiliations

COURSE DETAILS

Level:

Type:

Undergraduate

(A-)

Instructors: Dimitris Koutoulas
Department: DEPARTMENT OF BUSINESS ADMINISTRATION
Institution: University of Patras
Subject: Economics and Business
Rights: CC - Attribution-NonCommercial-NoDerivatives

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